FAQs

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How big are the names?

The length varies depending on the number of letters, but as a guide, each letter is approximately 5cm wide, with a standard height of around 15cm.

How can I display my products?

All names come with a clear line attached, making them easy to hang from a permanent or adhesive hook. Shapes can be hung directly onto a hook. Most pieces can also be styled on a shelf; however, names that include letters like f, g, j, p, or y are best hung, as these letters extend below and won’t sit flat.

How long will my order take to arrive?

Each piece is lovingly handmade to order and usually takes 3–5 business days to create. Shipping times will vary depending on your location and are handled by the postal service.

What are the pieces made from?

Each piece is carefully shaped using wire and wrapped in knitted cotton i-cord, creating a soft, luxurious finish while still holding its structure beautifully.

Can I request a custom design?

Absolutely! All custom enquiries can be submitted through our contact page. We love working with you to bring your vision to life and create a piece you’ll cherish. Quality is always our top priority, so we'll only take on designs we're confident we can create beautifully./pages/contact